I did not receive a confirmation email after a hotel bookingUpdated a month ago

For travel sales, The Bradery partners with three platforms: Namastay, PerfectStay, and VeryChic. Some travel sales are also hosted directly on The Bradery's website.

If your order was placed without a partner platform:

You receive an email from The Bradery with your order summary a few minutes after your booking. This email confirms that your booking has been successfully taken into account by the hotel. If you have not received any email following your order, please contact our customer service (by clicking on the chat bubble at the bottom right of the page) specifying the name of the hotel and the email address used when placing the order.

If your order was placed via the Namastay platform:

You will receive an email from [email protected] a few minutes after your booking. If you have not received this email and it is not in your spam folder either, we invite you to contact our customer service (by clicking on the chat bubble at the bottom right of the page).

If your order was placed via the VeryChic platform:

You will receive an email from VeryChic a few minutes after your booking. If you have not received this email and it is not in your spam folder either, we invite you to contact the VeryChic platform:

By phone: 01 70 95 85 85
By email: by filling out the VeryChic contact form

If your order was placed via the PerfectStay platform:

You will receive an email from PerfectStay a few minutes after your booking. If you have not received this email and it is not in your spam folder either, we invite you to contact the PerfectStay platform:

By phone:

From France: 0 892 230 204
From abroad and French overseas territories (DROM-COM): +33 1 70 82 00 05

By email:

Fill out the PerfectStay contact form

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