I was unable to collect my parcelUpdated a month ago

When you order from The Bradery, we do our best to offer you two delivery methods: 

• Home delivery (delivery fee: 6.99€) 
• At a pick-up point via Mondial Relay (delivery fee: 4.99€) 

In the case of a delivery to a pick-up point, you have 8 days from the arrival of the parcel at the pick-up point to collect it. After this period, your order will be returned to us and will be refunded once we have received it. Unfortunately, we are unable to reship your order to you.

For Colissimo deliveries, if you are not at home at the time of delivery, the courier may leave your parcel at a pick-up point near your address. In this case, they will inform you by email or SMS. After a certain period, if you have not collected your parcel, it will be returned to us and will be refunded once we have received it. 

For Colissimo and Mondial Relay deliveries, if your order is being returned to the sender, this information will be available on the tracking link received when your parcel was shipped. If you have not received your refund within 14 days following the receipt of your parcel by the sender, please contact our customer service (by clicking on the chat bubble at the bottom right of the page).